Who you have in your home matters, and at We Care Plumbing, Heating, & Air we go the extra mile to make sure that our team is worthy of the honor. When we read through the literally hundreds of reviews we receive every year one of the things that stand out is how impressed our customers are with our staff. From our technicians to our customer service representatives in our call center, all of our team members are trained to do just about anything to put a smile on our customer’s faces. We believe that every interaction with We Care Plumbing, Heating, & Air team members should be a great one, we also realize that there is another level of trust and responsibility that goes into having a service company in your home. Here are just some of the things we do to make sure that you are completely happy with the team members we send into your home.
We Care Plumbing, Heating, & Air HVAC Technicians
Our Team Is Uniformed – We know the anxiety that can accompany allowing somebody into your home that you don’t know. This anxiety can be compounded when you contact a service company and are met with somebody who pulls up in an unmarked car, does not have a uniform on, and is knocking at your door with a toolbox in hand. To help ease the minds of our customers we always send our technicians out in a company vehicle and with a professional uniform that identifies them by name. Another part of why uniforms matter is the fact that we include shoe covers and other uniform accessories to help keep your home clean during our visit.
Our Team Is Trained – No matter what you need to be done in your home we have expert Plumbers, HVAC technicians, HVAC Installers, and even home automation specialists that can integrate Nest Home Automation products into your other systems. Our team is trained on best practices to persevere the warranty of your home’s critical systems as well as on options to make your home more efficient than ever. Having a technician who is not properly trained do work on your home’s critical systems can lead to warranties being voided, or poor quality work creating even more problems. Our team is trained to treat your home with the respect it deserves. In many reviews left by our customers, we are told that our technicians left the home in better condition than they found it, and while we are pleased, we are not surprised. We care to go the extra mile by doing little things that make a huge difference.
Our team Is Background Checked – Before we send a technician into your home, they go through a rigorous hiring process that ensures that they have the proper background. Besides going through a proper background check, we drug test and focus on continual improvement with regular training and company meetings to ensure the highest level of service, honesty, and integrity. We understand that allowing a service company into your home can be a cause of concern, that is why we take so many precautions to hire and train nothing but the best people in the industry.
If your home is in need of service and you want to find out more about our highly trained technicians, please feel free to contact us 24/7.
