10 Reasons Why New Homeowners Should Schedule Service for Their HVAC System

New homeowners have a lot to think about – from furnishing and decorating their new home to keeping up with the yard work. However, one… View Article Read More

June 3

Best Garage Air Conditioners – Portable AC vs a Mini-Split System

Perhaps you like to use your garage as a workshop, or as a place to store temperature-sensitive items? Whatever your reason for needing a cooling… View Article Read More

HVAC technician preforming maintenance in southern CALIFORNIA

May 16

A Look Into the Future of the HVAC Industry

The HVAC industry has undergone several changes over the years. Industry players such as manufacturers and suppliers have developed new technologies to boost efficiency and… View Article Read More

April 3

High Ceilings and HVAC: Understanding the Pros and Cons

Owning a home with soaring ceilings is something many people dream about. There is no doubt that high ceilings can make a home look and… View Article Read More

October 20

What Is a Thermostatic Expansion Valve?

For an air conditioner to work, there are four main components: a condenser, compressor, evaporator, and thermostatic expansion valve. These components work in tandem with… View Article Read More

August 16

Get Ready for Fall with These 12 Maintenance Tips

Now that summer in Southern California is winding down, it’s a great time to schedule your autumn maintenance services. Here are 12 tips to make… View Article Read More

August 9

What AC System Is Ideal For My Home?

If you’re ready to invest in a home air conditioning system, then your head is probably spinning with all the options on the market today…. View Article Read More

July 27

Usual Summertime AC Malfunctions

Most of us can’t wait for the hot summertime weather to finally return. However, once it does, you start to realize just how much you… View Article Read More

July 12

How to Quiet a Noisy AC System

When your air conditioning system is running efficiently, you don’t really hear too much noise from it. However, when there’s an issue with it, it… View Article Read More

May 25

We’re All Ears (National Listening Day)

It’s July 18th which means it is National Listening Day. Yes, it’s a real thing, you can look it up. National Listening Day was created… View Article Read More

Garnetta W.

00:39 02 Feb 23

HE was very through and knowledgeable very efficient. Thank You

David H.

23:03 01 Feb 23

My technician, Andrew Spriggs, was very professional. He explained what he was going to do and any recommendations. I told him my concerns about our systems and he assured me he would inspect my systems to answer those concerns.After inspecting our systems, Andrew explained what was right and wrong with our systems and the future cost of repairs. He didn't try to up sell me on additional accessories for my systems, only recommendations. I feel he went above and beyond with our service.I give the office staff, however, a much lower rating. Initially somebody called in early November to schedule our service appointment. My wife asked if we can be called back since we were out of town and unable to schedule at that time. The office rep told my wife that we would have to call back when we returned, as that was only a courtesy call. This was unusual because we have been a service members for many years and have had followup calls several times without question. After two months we did recieve a followup call for service scheduling.Secondly, when Andrew arrived and explained what he would be doing, he didn't know we had two units. He showed me his work order and explained the office staff prepares the service orders. There was only one unit listed. Also when he was finished, I asked him if he was going to change our air filters. Again he showed me his service order that listed air filters as "unknown".Andrew viewed my custumer history and it clearly stated that we had two systems and two air filters. Andrew did replace one filter but didn't have one for the second unit.Andrew apologized for the service order confusion and would bring it to the attention of the manager in charge of that department.This may seem petty to some reading this review, but customer service is very important to us. The customer expects their service technician to be fully informed on what he/she will be doing by whom ever is responsible for completing the service order prior to arriving at the customer's home.

Ken M.

20:20 01 Feb 23

Andrew Spriggs my service tech. Very professional and knowledgeable in his work.I reviwed his write up and photos.I as a Public Works Inspector.Appreciate professionals. I will be calling on him for future maintenance.

Sam R.

19:40 01 Feb 23

Sahil S.

18:32 01 Feb 23

Johnathon buckles was really attentive and very knowledgeable and made this very seamless for me.Thank you for your help!

Paul S.

16:06 01 Feb 23

01:29 01 Feb 23

Andrew SpriggsI Reviwed his write up and photos.Very professional in his work

00:35 01 Feb 23

Good job write up and photos.

Lorree C.

18:30 31 Jan 23

Helpful

Laura G.

02:37 31 Jan 23

The technician, Andrew Spriggs, was pleasant, professional, knowledgeable and punctual. Thank you

SandPal

01:30 31 Jan 23

I wanted to thank We Care Heating, Plumbing and Air and especially Laurissa Turner for outstanding work and problem solving done today at my property!! Not only did she trouble shoot but fixed the issue with attention to detail, knowledge and patience.Thank you Laurissa for the great job completed and We Care!

Candy S.

00:01 31 Jan 23

Trey, the service person, did a good job. He is very kind and personable. After the visit, he informed me of the repairs. He informed me of cleanings that our unit still need to be done. Art Curiel

Michael H. S.

23:12 30 Jan 23

Heating Maintenance InspectionwasOn time, Professional, and Friendly. Excellent service..

Marlene W.

23:09 30 Jan 23

Andrew was great, and was very helpful today. We Care also instead my my whole system AC, heater and duct-work about 6 years ago. I have not had any problem with it. I would highly recommend them. Great job guys.Marlene Widell

Jesus P.

22:53 30 Jan 23

Tim T.

20:29 30 Jan 23

We Care Plumbing, Heating, and Air Conditioning Company provides a fantastic service. Jacob Cochran serviced my system today and he is part of the amazing service culture that this company practices every day. He expertly trouble shot my system and I gave him a 5 start service for today.

Jenny S.

20:18 30 Jan 23

He is responsible and professional for maintenance and checking the problem and repairs it. Thank you!

Gerry E.

18:03 30 Jan 23

Timely, professional, and courteous service.

Randy G.

23:44 29 Jan 23

Sandee R.

22:23 29 Jan 23

Andrew was awesome!!!!!!!

George B.

17:11 29 Jan 23

Tyler C. did a great job. Very professional.

Jim B.

01:15 29 Jan 23

The service was timely, professional and fairly priced. The technician was thorough and provided us with in depth explanation of the services provided, condition of our system and recommendations.

Lawrence P.

00:06 29 Jan 23

Logan came, he was over excellent!!! He is another reason we only use WE CARE!!!...He came and installed our range...

00:01 29 Jan 23

We love WE CARE! They are ALWAYS EXCELLENT !!!Logan was helpful, knowledgable, timely. I would give 6 stars if they were there!!!!

Sanjay K.

20:48 28 Jan 23

Dewey - the lead on the Plumbing team is awesome - Very proficient. Highly skilled at what he does, along with honesty & integrity. I’d strongly endorse Dewey for your toughest plumbing jobs.

Kim S.

16:33 28 Jan 23

Logan and helper very professional clean and polite worked all day and into the night to complete tankless waterheater and Halo filtration system in one visit 😀 👍

penny M.

01:51 28 Jan 23

Christopher performed my annual HVAC maintenance. Was very professional and neat at his work. Thanks chris

Natasha M.

00:06 28 Jan 23

Awesome man!

Katelyn C.

20:26 27 Jan 23

Our technician Michael showed up on time, was very pleasant to speak to and very professional. He took photos of our system, showed and discuss everything with us that was not working properly and our best options to correct the issue. We paid exactly the amount they told us as well. we look forward to working with them while we replace our furnace.

Jackie J.

18:13 27 Jan 23

Jason, was very thorough and professional. He walked me through every step of the service. He advised me on what was wrong what should be done and a final assessment.

Dennis P.

00:45 27 Jan 23

Service and installation were prompt and efficient. Team members were friendly and professional.

Mike M.

00:16 27 Jan 23

Tyler C. serviced our attic Heating and Air Conditioning Units. He was on time, professional, courteous, and gave me an overview of what he was going to service and check. All systems were working properly and filters were clean. We couldn't be happier with our service from We Care Plumbing Heating and Air. Both of our 4-zone Units W/C installed function very well. Keep up the good work!

chris L.

21:55 26 Jan 23

Mike A.

21:12 26 Jan 23

Just a quick checkup of my HVAC system. It’s always good to get it all checked out twice a year.Firefighter Mike

Silvia R.

20:19 26 Jan 23

Great serviceVery knowlegble.

Teresa T.

17:01 26 Jan 23

Tech was very informative and easy to understand.

Ellen P.

16:40 26 Jan 23

Thorough and efficient service.

Rick T

06:30 26 Jan 23

The service was handled very professionally and friendly. Riolan answered all our questions and provided great info on our system.

Rosalind C.

05:08 26 Jan 23

Brendon is the HERO of the year! He stepped in when it was necessary, replaced very tired HVAC parts, and most importantly he put control on the Thermostat, which was really important. THANK YOU, BRENDON!!!

Randy L.

01:51 26 Jan 23

Roy S.

23:44 25 Jan 23

Prompt, professional and courteous service. Would request Arturo anytime

Denise L.

23:37 25 Jan 23

Service tech was very professional. Great job!

Melody G.

23:15 25 Jan 23

Federico H.

21:03 25 Jan 23

pablo H.

19:44 25 Jan 23

Excellent service, extremely knowledgable and friendly. I highly recommend.

Elizabeth C.

23:02 24 Jan 23

Phil E.

21:37 24 Jan 23

Robert M.

21:00 24 Jan 23

The technician was great and did an awesome job inspecting our home plumbing system.

Miriam G.

18:57 24 Jan 23

The technician did an excellent work I’m really satisfied

Roberto S.

18:21 24 Jan 23

Joseph service was top-notch. Thank you!

Jacqui K

14:39 24 Jan 23

Technicians takes their time to show you with their laser thermometer radar gun each room/vent for heat airflow is heating 80’ F.

Norman N.

01:50 24 Jan 23

All staff from We Care Heating & Plumbing have been most impressive and solid in their abilities and desire to please their customer.Today, 01/23/2023. Jacob Cochran presented his exceptional knowledge in servicing our 19 year old Heating System.Jacob was very thorough, presented pictures for his findings and recommendations. He reminded my wife and I there is a 15% Discount being offered on new systems through February 26th..Thank you to the management for sending such capable and humble technicians to our home over the past couple of years. This relationship started at our Costco, Temecula Store.Mr. Nelson

Mike P.

00:43 24 Jan 23

Deborah P.

00:35 24 Jan 23

I was very pleased with the service I got. The service tech that they sent out was very polite and explained everything to me so I knew what he was doing. I would highly recommend We Care.

Darlene L.

23:49 23 Jan 23

Andrew gave a professional evaluation and helpful advice about our outdated heating system. Thank you so much Andrew for pointing out the hot spots.

don L.

20:05 23 Jan 23

Tyler did a good job getting the furnace going did not want to start the New Year freezing. Thanks so much Tyler

Tom F.

21:31 22 Jan 23

Plain and simple. The tech was very polite, knowledgeable and on time. Jason is a great asset to your business. It was a pleasure having him at my home. Jason is a great asset to your company.

Sandy W.

22:01 21 Jan 23

Fast and courteous.

Lisa H.

19:31 21 Jan 23

Teresa G.

17:15 21 Jan 23

John N.

16:44 21 Jan 23

Bi-annual checkup / maintenance of A/C system.All is well.

L B

01:14 21 Jan 23

Jacob was very nice - personable, professional and explained every step of the repair needed to our heating system. He made sure that the new part, and elements of the system in general, worked properly before he left. Very thorough! Would use again.

Joe C.

23:51 20 Jan 23

WeCare team installed Halo Water System and Noritz tankless gas water heater. Great installation crew! Very professional. Great communication on system operation, warranty, scope of work. Thank you

Jorge M.

23:41 20 Jan 23

System maintenance for my warranty

Tiffany M.

20:22 20 Jan 23

ramez N.

04:24 20 Jan 23

Professional and nice

Tara B.

01:48 20 Jan 23

Excellent job! Fast, friendly, quality work. Helpful and professional. Highly recommend.

Shannon K.

01:09 20 Jan 23

Dewey and Ronny did an amazing job replacing my Manabloc system ! They kept me informed the entire process and even went the extra mile to finish the job late so we would have water. Would highly recommend them and I will be calling We Care to service my AC as well in the summer .

Nancy T.

00:30 20 Jan 23

Excellent service. Polite professional and diagnosed our leak under kitchen sink.

David S.

19:11 19 Jan 23

Excellent work, courteous, friendly, professional and did work beyond his duty.

Nina S.

19:08 19 Jan 23

Linda N.

17:05 19 Jan 23

Dewey was honest and professional, and gave me a very good quote on the repairs I need to have done in both my utility room and my bathtub. I would definitely recommend him to anybody that needed plumbing or other services that We Care offers.

Gary D.

02:11 19 Jan 23

Gary A.

01:40 19 Jan 23

Tyler was our service tech. Knowledgeable, friendly, great customer service. Someone I can trust.

frederick C.

20:57 18 Jan 23

Great technician explained all processes answered all questions, was respectful and gracious a definite plus to the company...thank you Jacob T.

Henry D

22:41 17 Jan 23

Laurissa is very friendly and very informative.

Maureen L.

22:27 17 Jan 23

Tyler was very thorough and also explained the benefits and payment plan for the air cleaning features of the "Phenomenal Aire", and installed it on the spot. I've been on the fence about ordering it for years because of the cost but I lucked out as it was on sale and the payment terms are PHENIMENAL!!!

David G.

21:11 17 Jan 23

Brandon arrived on time and was thorough in providing heating maintenance. He answered all questions I asked.

Michael R.

18:48 17 Jan 23

Joseph just performed my annual tune-up on my system! I was so impressed by how thorough he was explaining every check he made on my furnace. Joseph was very professional, honest, and provided me also information on the availability of a We Care designer who can provide me direction should I decide to replace my system. My unit is 23 years old and is still working well but I realize I will need to replace it in the near future. Thank you Joseph, I am so glad you serviced my system!!!

Robert S.

01:58 17 Jan 23

Duane C. Van P.

23:28 16 Jan 23

Great service. Personable crew.

Esmeralda P.

20:14 16 Jan 23

Clive S.

15:27 16 Jan 23

Joesph provided excellent advice on howvto maintain hvac system.

Cj C.

00:36 16 Jan 23

Tucker A

22:46 15 Jan 23

Kyna was awesome! We called out We care for our annual furnace checkup. She was friendly, professional and very informative. Great company.

Andrea B.

21:19 14 Jan 23

When Arthur came out to do the heating maintenance, he was on time, professional, friendly, and thorough. He took the time to explain his services that was easy to understand.

Moreno F.

02:17 14 Jan 23

Ebon F.

02:14 14 Jan 23

Shane was a very professional and hardworking individual. He even turned my hose off at the wall after use. Would recommend to others. Had a bit of a hiccup in the morning but he saved the day.

James F.

02:08 14 Jan 23

Jacob the service technician did a great job on serving and checking all the systems. Informed me what need to be done to keep my system up and running. Very professional and informative. Thank you

Kelly F.

01:57 14 Jan 23

I'm very happy with their service. They were very professional and friendly.

Mo H.

22:28 13 Jan 23

Excellent work performed. I was hoping for more detail oriented report

Larry G.

20:29 13 Jan 23

Awesome service, very professional, great communication about systems and service being provided.

Kristy C.

20:13 13 Jan 23

First visit was great! Looking forward to working with them more.

Hector V.

16:50 13 Jan 23

Urtados Team did excellent workThey arrive at around 8 am and done by4 pm. Heating A/C ducks everything was done.very hard workers all 5 of them.Thank you Brayan.You did send the very best .I’m in bedWatching TV WITH MY WIFE AT 72’Degrees. I love it . Thank youWE CARE Bus’s.

Douglas H.

07:09 13 Jan 23

S De La C.

02:11 13 Jan 23

Installation of HVAC was performed professionally. Installers are friendly and very knowledgeable in their trade

Jairo3r R.

23:22 12 Jan 23

This company it’s very responsible, professional and so friendly. I glad call the right place to do a great job.

Norree C.

20:59 12 Jan 23

Appreciate this company Anthony who service the unit today was very nice and professional would highly recommend them

Edward C.

20:53 12 Jan 23

LaDeisha W.

01:20 12 Jan 23

Arthur was very professional and provided excellent overall service. I was very impressed with the level of detail and thoroughness provided.

Anthony G.

00:17 12 Jan 23

Excellent job. Performed the installation quickly and cleaned up nicely.

Mohit B.

23:36 11 Jan 23

Michael was our service technician and he did a tremendous job explaining the tune up process and what he inspected. He provided valuable insight for my HVAC unit which I appreciated. Based on my experience,I plan to continue using We Care Plumbing Heating & Air

Kelly Y.

23:20 11 Jan 23

Jeffrey Rojas Very responsible and patient in answering questions. He did excellent job.

penny P.

18:09 11 Jan 23

Perfect

Linda R.

02:13 11 Jan 23

excellent service. will use them again

Carol T.

22:55 10 Jan 23

Great customer service.

mohammed R.

20:40 10 Jan 23

Evelyn B.

19:33 10 Jan 23

Jonathan was great, on time, knowledgeable, polite and solved the issue.

Linda D.

19:07 10 Jan 23

Margene H.

02:24 10 Jan 23

Very friendly, helpful and knowledgeable. Kept to posted on everything that was happening. I really appreciated the piece of mind they gave me by fixing my leak.

Nancy O.

18:13 09 Jan 23

Antonio G.

02:17 07 Jan 23

Instal a complete HVAC System: Furnace / Air Handler, Air Conditioner / Heat Pump, Coil, Thermostat, Intertherm 4 Ton, HVAC Duct Installation, etc, they are very professional and they really know exactly what to do, and they go the Extra Mile, Specially Mr. OscarJimenez, he’s the Best on this type of Work, and I Highly Recommend it always., Thank you so Much.

Believer

22:19 06 Jan 23

Remove bathroom vanity and replace water angle shut offs

Carmella W.

22:05 06 Jan 23

Great work.

Leonard B.

16:44 06 Jan 23

A very rainy day but the service man arrived and did a great job

Cindy N.

23:56 05 Jan 23

LaNae M.

23:30 05 Jan 23

Andrew was polite, professional, and knowledgeable. He performed an extremely thorough safety and functionality inspection and provided photos of the condition of my system. He made recommendations based on needs or improvements. He is an outstanding technician in whom We Care should be especially appreciative. I will be requesting Andrew for all future HVAC services.

Michael M.

22:42 05 Jan 23

Very friendly and professional service.

Marilyn L.

21:00 05 Jan 23

Michael was prompt, courteous, thorough and efficient. He took his time to answer all my questions and he left me feeling happy I connected with We Care.

Dwayne H.

18:47 05 Jan 23

Professional, upfront, knowledgeable, pleasant.

Welder D.

16:31 05 Jan 23

Very good service will use them again

Earl H.

05:25 05 Jan 23

Highly recommended We Care. Joseph serviced our furnace and was prompt and efficient. He was knowledgeable and professional. He made some great recommendations for future situations that could develop.

Jeannette V.

02:30 04 Jan 23

Sonia G.

22:51 03 Jan 23

Everyone we dealt with was on time, they were polite and professional. I recommend this company.

Mary Lou R.

22:42 03 Jan 23

On a rainy day all were cheerful polite and caring. Very good customer service. Helpful and informative.

Jeff O.

22:30 03 Jan 23

Sheawan was great. He was patient and seems to be thorough.

Chris T.

20:38 03 Jan 23

Tech did an awesome job. On time and completed the work quickly. ONT $79! Great deal.

Sandeep V.

20:09 03 Jan 23

Great service

Diana H.

02:45 31 Dec 22

They did a great job.

Elizabeth M.

00:19 31 Dec 22

Antoinnette is the person who took my call. She provided EXCELLENT customer service. She listened to my concerns and was patient with me. She was also very helpful in explaining the services they offer and discounts they had available. Joe Canino provided the service and he was GREAT! He was very polite, punctual and professional. He helped me with some clogged toilets and a faucet with low pressure. He also flushed my tankless water heater. He took the time to talk me through each item that he helped me with. He even taught me how to make some easy fixes. Plumbing issues are always stressful. Thank you for quick solutions and for making everything so easy!

javier C.

00:12 31 Dec 22

Had backup kitchen sink and clog. Just want thank Donna the Manager for sending the two technicians, Michael and Anthony, good work and thank resolving the plumbing issue at my residence.

Angel E.

23:20 29 Dec 22

Laurissa and Jacob were very friendly, professional, and made sure that my heating unit is working to its full potential. Also, they were very honest about the filter that they had for installation. Overall, I was very pleased with the technicians and the We Care Company.

Central Sterilization S.

21:48 29 Dec 22

Purchased a garbage disposal 18 months ago and it broke out of the blue. They came in and replaced no questions asked.In and out in about 20 minutes

Katalina C.

15:28 29 Dec 22

We are looking forward to the completion of this project and we do so knowing our home repair needs and improvement is in high quality care. Thank you Joseph for your professionalism, product knowledge,and expertise. We look forward to this project being completed with high quality care.

Irene C.

01:03 29 Dec 22

Aaron W.

23:58 28 Dec 22

Jeff J.

22:10 28 Dec 22

Joe is amazing. Have had him provide services twice now and trust him completely to be a straight shooter and do a fantastic job. Five Stars all the way. ⭐️⭐️⭐️⭐️⭐️

Mario S.

04:33 28 Dec 22

Competent, friendly and courteous service.

Francisco M.

01:28 28 Dec 22

Very good

Alex C.

00:22 28 Dec 22

Ricardo L.

23:11 27 Dec 22

Very pleased with the workmanship and knowledge of the tech. Did a 5 start cleaning/ service.

Brenda J.

03:10 25 Dec 22

Andrew Sprigs, our technician, encouraged us to ask questions which were explained very well. He was professional , friendly. explained the tasks very well, including what might need to be the focus of the next visit down the road.

Frances D.

21:46 23 Dec 22

Arthur Bell was great he was very nice and we wouldn't mind him coming here again.

Gabriel G.

05:33 23 Dec 22

Honesty and great experience! I recommend We Care over anyone else. Mr. Stein was so honest and we appreciated it. The installation team was incredibly nice and thorough.

Gilbert Z.

03:32 23 Dec 22

He was very helpful, knew what he was doing, knows his job. Polite and direct to the point about what we could do.

Gordon T

20:35 22 Dec 22

Our old HVAC died on Tuesday morning, contacted COSTCO and they had We Care Plumbing Heating and Air respond within an hour and someone out that day! Brian looked over our old system and walked us through the COSTCO options that day with a quick and easy purchase process. Because we have an elderly relative living with us they were able to prioritize install for next day. Alfonzo, Felipe and Manny were our installers that did an amazing and quality install. They were very polite, very knowledgeable and answered all my question on the system as they installed it. Absolute best service I’ve received from an HVAC company! The Lennox system is so quiet we barely can tell it is on.

Danita R.

20:06 22 Dec 22

Liz E.

17:22 21 Dec 22

I have an annual maintenance plan and love it. They always call you to set appointments, staff is always on time, very personalable, and professional. Anthony Victoria came out today and was thorough, very friendly, and advised me of recommendations for new water heater codes. Great job as always.

paul S.

20:24 17 Dec 22

replaced the compressor, now have heat . job well done.

Aleah C.

23:27 15 Dec 22

Quick and Easy

Mark A.

19:35 15 Dec 22

James

23:28 14 Dec 22

Had a leak in the wall and Jason L come out and even let me know he was on his way. Their prices seemed fair compared to other quotes I had been given from others. He quickly found the source of the leak and promptly fixed the problem. He did a great job. It’s a stressful situation always dealing with the unknown, especially something that could end up costing 1000’s of dollars. But Jason was calm and knew what to do. Stellar work! I will be calling We Care for my next plumbing mishaps, not that I’m wishing for that though.

Mike H.

19:05 14 Dec 22

Mayra M.

05:47 14 Dec 22

Cuong N.

00:55 14 Dec 22

19:44 13 Dec 22

Great system, great customer support

Alex P.

05:38 13 Dec 22

Jacob was professional and explained what he was doing every step of the way. He provided me with several options and suggestions for my dinosaur AC unit and furnace. When we are ready, we will use we care to handle our AC replacement.

Richard S.

23:44 12 Dec 22

Rolando D.

20:06 12 Dec 22

I have used their services for both AC installation and plumbing. They are fast, responsive, communicative, and professional. I don't have to worry about anything when using this company.

Elizabeth J.

00:16 11 Dec 22

Amazing work!

Robin U.

20:21 10 Dec 22

Jose explained everything well and was very professional.

Mary Ann Dela C.

00:46 09 Dec 22

Ed was very friendly to give us the in-home consultation. Dunia was nice helping us with the paper work. Javier and Raul did a great job installing our new system. They work fast and effectively. Overall we are very happy and satisfied with the service they provided. Thank you We Care!

Marci V.

17:11 07 Dec 22

Laura W.

04:07 07 Dec 22

So satisfied and happy with the service I got. So professional and helpful. Explained the problem and the solution. Five plus star service. Jason was the best.

Kristin C.

21:43 03 Dec 22

Very professional services from the the quote, to the repair. All was taken care of in a timely manner.

Steve C.

20:16 02 Dec 22

Joe was fantastic. Really knowledgeable and friendly and fixed our problem. The repair price seemed fair and was done quickly. He also went above and beyond to help check some other plumbing issues around our house and discovered that we have water pressure issues, potentially saving us from huge issues down the road. If he hadn't offered to check the pressure before he left we wouldn't have known. Very thankful for his genuine care for a job well done.

Patricia Van T.

04:20 02 Dec 22

Very professional, thorough and knowledgeable.

Hank P.

20:47 01 Dec 22

Glad that I am a member of your company.

Francisco A.

23:17 30 Nov 22

Excellent technician, did a wonderful job on maintenance. Never before has any other tech done what he did wonderful job. Thank you.

Fu D.

04:16 30 Nov 22

Professional and good attitude

Javier V.

05:23 29 Nov 22

Made the right decision going with a costco backed company with good rebates, incentives, and prices; they outdid the top competition, nextgen in southern california. I stopped by the counter inside a local costco in chino hills and spoke to john a U.S. coast guard veteran who gave me a same day consultation on a saturday. Super impressed with the speed and timely manner they did with my needs for a whole hvac upgrade and completion within 3 days. Was also able to get the whole project financed. Nonetheless all equipment was installed up to code and permits fully taken care of by wecare. Awesome job.

Mauricio R.

02:11 29 Nov 22

The technicians were very friendly and kept me informed every step of the way. They presented options to potentially save me money.

Charles M.

05:00 27 Nov 22

Great

Conrad L.

00:16 26 Nov 22

Very professional and very clean!

Earlene C.

19:46 25 Nov 22

Excellent.Arrived doing the time frame given. Technician used protective equipment.The technician was Arturo Trujillo, very good.

George G.

04:44 24 Nov 22

Jose Elliot did some plumbing work for me November 23, 2022. He was thorough and kept me informed throughout the whole process. I am extremely satisfied with his work and professionalism.

Alaine W.

00:51 23 Nov 22

The technician called me when he was on the way, arrived when predicted, and professionally addressed repair of our tankless hot water recirculating system. He persisted with the contact with the manufacturer's technical support and let us know what our repair options were.

Graig O.

22:54 22 Nov 22

Chris C.

23:45 21 Nov 22

We Care (Joseph) did a great job. I have a 14 year old York unit that needs TLC and a watchful eye We Care described the health my furnace unit and gave me some options. Thank you!

Cindy T.

02:23 19 Nov 22

The HVAC maintenance was done in an excellent manner.

Hilda N.

01:34 18 Nov 22

Arthur is a great technician! He is friendly, comes prepared, and works diligently.

Amal I.

01:29 18 Nov 22

Great service & very professional

Mike W.

00:34 17 Nov 22

Amazing service, as always! Michael is the bomb!

Natala V.

22:31 16 Nov 22

They serviced my heater and fixed what the prior company screwed up. They were friendly and helpfu.

Cas

01:52 16 Nov 22

Very satisfied

Dawn B.

20:04 13 Nov 22

Very professional group. They explain everything and we’re able to answer al of our questions. Rodney Beville was absolutely fantastic and took the time to properly evaluate our heating system

00:00 12 Nov 22

21:57 11 Nov 22

00:52 10 Nov 22

22:52 08 Nov 22

Friendly techs and excellent service!

mali321

22:48 08 Nov 22

Very helpful and professional. Explained what was done.

Mary Ann G.

21:49 08 Nov 22

Very pleasant experience. Michael, was polite, professional, very knowledgeable.

leo L.

19:15 07 Nov 22

Nawal L.

17:04 05 Nov 22

On time, professional, explained each step, and very clean

Victor S.

23:28 04 Nov 22

Good job servicing our plumbing & good advice for my question on different issue.

bipan D.

20:00 04 Nov 22

Very fast service. On time,quality work.

Harry V

05:07 04 Nov 22

We had our 21 year old HVAC system replaced by We Care Plumbing Heating and Air through a Costco deal. The pre-installation process was smooth and professional, thanks to Brian who was very knowledgeable, kind, and did an outstanding job. After signing all the paperwork via DocuSign (very convenient), the installation took place just a few days later. The installers Carlos and Jesse were very competent, worked flawlessly and efficient. We are vey happy with the quality and service we received. Thank you very much!

Belinda S.

18:49 03 Nov 22

they are knowledgeable and easy to work with but overcharge for air filters, was gonna charge over $100 for an April air filter so I ordered 1 from Amazon for $30. They need to give thier team proper ladders for going on a roof, a 8ft A frame is not the correct one.

Andrew L.

22:28 02 Nov 22

Jose and Michael were excellent in their professionalism, attitude and wealth of knowledge.

Dennis C.

21:35 02 Nov 22

Michale came in did his task quickly and efficiently. Would recommend. Thank you sir good day .

Sandy E.

18:22 02 Nov 22

Very professional. On time. Polite

David O.

21:06 31 Oct 22

A/C & furnace maintenance. Arthur Bell was very polite, and he was helpful in helping me understand the system. He was very patient as he answered my questions.

Julian B.

23:17 30 Oct 22

Prompt, professional, and efficient service. We Care is the Best!!

Daniel T

22:49 29 Oct 22

Maria S.

15:40 28 Oct 22

Kevin F.

22:02 27 Oct 22

Fast, convenient, and friendly service

Sam M.

15:33 26 Oct 22

Jacob Lara was on time, professional, knowledgeable and friendly. We use We Care Plumbing and Heating for all our AC heater and plumbing repairs/installations and they’ve never let us down. Jacob performed leak detection on a water line in slab just outside a bedroom where water had come in under flooring. Jacob capped the external irrigation water line and provided excellent recommendations for repair and replacement options for the water line. Thanks Jacob, excellent service!

Monica D.

21:01 25 Oct 22

They installed a new heating Honeywell system in attic and it is running very well.I am happy with these intelligent mens work. Nice job

Armand W.

19:20 24 Oct 22

Arturo was on it! Very professional and efficient! Highly recommend!

TAUFIK K.

17:49 24 Oct 22

Michael H.

17:32 17 Oct 22

Lorene L.

19:45 13 Oct 22

Dewey is awesome!!! Very professional and personable.

CRISTY M.

23:42 27 Sep 22

Chris was their representative who came to my home and gave me a detailed bid on a brand new (never had A/C or forced air heat) HVAC system. He was extremely professional, personable, and knowledgeable - very much a pleasure to deal with.

Rich B.

21:47 01 Sep 22

We had a break in a drain line in our kitchen.. WC was very responsive to send Dewey Hunter who did an excellent and professional job at detecting and repairing the leak! Very pleased with the work!

20:51 28 Aug 22

A/C Service was technically great.Also, the water heater installation was professionally done.

Pete C.

02:41 23 Aug 22

Good, comprehensive and friendly service from Shane. He fixed our air conditioning problem and responded well to an unexpected issue that occurred during service. So glad to have good AC again during this insanely hot summer.

David C.

15:08 16 Aug 22

We needed quick response as our A/C had pretty much gone kaput suddenly. The next day after a phone call with a very polite lady, a representative, Nate Tass, came out to the house. He was very professional, very polite, extremely knowledgeble and not just about HVAC, but about everything related to heating, cooling, design and engineering. He was clearly not just a salesman. He went over all our options with us, which things are worth it and which things would cost more and of course give a benefit, but we had to decide if the extra cost was worth it. No pressure on any particular sale at all. Went over the benefits and history of the company We Care as well. Very impressive, and an apt name for the work they seem to do. So far, so good and I would highly recommend to anyone. Thanks Nate Tass!

George P.

19:11 08 Aug 22

Main drain draining slow. Omar used power auger. May have been tree roots. Works great now. Very pleased. Will use We Care again.

Jason B.

02:08 26 Jul 22

Jimmy L.

02:47 01 Jul 22

Rob S.

23:27 29 Jun 22

I needed someone as quickly as possible and was happy Jose could make it the same day. It being a Saturday the replacement hot water tank was not available till the following Monday but Jose was able to remove the old leaking tank and at least get me cold water throughout the house.He returned promptly on Monday to complete the job which was very neat and tidy. I am pleased with the overall service. I thought the cost a little expensive but considering the call out was Saturday plus he returned on Monday together with the fact that the tank is good quality I was happy to pay a little more.

Darren Y.

21:40 12 Jun 22

This company is the best I have used. Very knowledgeable and professional. Dewey went the extra mile and even fixed a problem I was having on another issue and did not charge for it. Highly recommended.

Robert O.

22:56 02 Jun 22

Broc Fletcher was extremely knowledgeable and clarified issues with picking proper AC and forced air system. Great price through Costco. In-line with other quotes received. One day installation begins in one week.Installation is complete..Extremely satisfied with the installation. The entire crew were professional in every respect.

Stephen W.

23:12 30 May 22

Mina N.

00:01 22 May 22

Stull looking but may use them.

Ralph L.

22:47 20 May 22

Ivan R.

23:01 19 May 22

He did a very good services and he explained everything in detail

Elizabeth M

21:52 17 May 22

Amazing technicians, very pleasant, knowledgeable. Fixed the problem in no time.If I could I would give them 10 stars instead of 5. Thank you so much.

Ingegerd Nina T.

22:54 14 May 22

excellent job, cleaned the plugged up zink in kitchen. Thank you Dewey Hunter

Jaime J.

19:46 08 May 22

Jonathan T.

21:40 14 Apr 22

I had requested a consultation for a pricing on a new a/c unit. Brain was the one that assisted me with this process and he was great. He was very knowledgeable and provided great customer service. He gave me a breakdown of the cost in very good detail.When I am ready to move forward with the new a/c unit I will be using their services

Ann F.

19:13 05 Apr 22

Dewy was here on time and he was very professional. Very nice man. He also was very clean and tidy. He also was very good with my puppy Lucy. Great service. Will definitely use We Care Plumbing again.

Hans T.

19:08 03 Apr 22

20:28 02 Apr 22

We were well pleased with the job that Joe and James did to unstop the clog in our kitchen drain and perform the Hydro Jet cleanout of the associated drain lines. I would recommend this team in the future.

Jeff B.

02:33 29 Mar 22

Mr. Art Bell was the most patient and helpful technician that I have ever come across. Up until this service call I was going to drop my membership with WeCare but Mr. Bell should be recognized as the one who changed my mind. Thank you Art!!!

Paul F.

22:35 18 Mar 22

Fantastic service and excellent pricing!!

Tom H.

20:25 14 Mar 22

Michael A.

04:03 18 Feb 22

I highly recommend We Care Plumbing. Heating and Air. The service technician, Juan Zamarripa, was on time, courteous and was able to diagnose the issue with my system.He took the time to explain, in detail, what the issue was and was able to repair my system at a reasonable cost. Juan is a phenomenal technician ! Thank you Juan for a job well done !

beth M.

22:27 12 Feb 22

John C.

15:26 07 Feb 22

Tyler arrived early, completed his task in a timely manor. He was pleasant and answered my questions. I had a good customer expriance.

Jim R.

03:49 02 Feb 22

We Care was prompt and the two technicians were knowledgeable and worked steadily all day. Eric took time to explain the system to us and was patient with us while we set up our thermostat. I was impressed with the care they took to be neat and tidy during installation and their workmanship showed their expertise. I wouldn’t hesitate to give two thumbs up.

Travis Tiffany W.

03:47 10 Dec 21

Jim S.

21:13 29 Nov 21

Juvenal Coronado the technician was both highly skilled and friendly. A good serviceman.

Mike S.

23:20 16 Nov 21

Wonil K.

03:36 18 Sep 21

Superb professional service.

Vallen K.

13:41 15 Sep 21

We bought AC from Costco and We Care happened to be the team to install them. All technicians were on time, courteous, professional, and clean up nicely after the job. This experience is wonderful, will DEFINITELY use them for my personal jobs in the future!

Joe R.

23:47 31 Aug 21

Tyler came out and gave us a quote on ductwork that we need repaired. He was very professional, efficient and friendly. We were impressed with how thorough he was with putting the quote together.

Vicki G.

03:21 29 Aug 21

Dan R.

23:25 09 Jun 21

Dewey, possibly their best service rep. He was friendly, informative, on time for both calls, answered all my questions, very competent, and neat (swept the floor before he left). He called ahead to give his eta. Good image for his employer. The office was also excellent in their communications as well.

Matt H.

23:13 07 Jun 21

Jason (service tech) was very professional and informative. Great experience with this company

Jim D.

23:56 06 Jun 21

Shannon was knowledgeable, professional and has an excellent customer service manner.

Ashley B.

23:47 05 Jun 21

Briana P.

23:00 01 Jun 21

Alan E.

21:15 27 May 21

Everything went very smooth

Mirella M.

01:53 12 May 21

We are members with We Care and will not use anyone else!! They are super responsive and professional!

Krodge2

01:31 12 May 21

Rob L.

00:23 12 May 21

Patricia L.

20:07 11 May 21

Eric Lopez was clean, professional and honest. Signed up for Maintenance at Costco. The company did not disappoint. They honored the said price and kept the quality. This is one service I recommend to do yearly to maintain your investment of the AC/Heating. I found my AC to be packed with leaves from a near-by tree. Using this Company yearly!

Margie Q.

20:35 10 May 21

I will only use the air condition technician, Juvenal. He understands my questions n answers in detail what I need to know. He has made my Lennox air n heating system work better.

Mora W.

18:47 10 May 21

Supervisor came out to inspect/quality control our new AC. He was very professional and courteous, detailed oriented.

Jennifer C.

17:52 10 May 21

Our home involved a very complicated installation. We had a 12-year-old water heater inside the house that was removed and replaced by a tankless water heater outside. We had a 1979 furnace in the downstairs room with floor vents that was removed and replaced with a furnace and purification system in the attic with new registers, returns, & ducts. We replaced a 15 year old A/C unit that had to be routed to the attic where the new furnace and purification system were installed. Additionally, we wanted three distinct zones that could be controlled separately. Each zone can be controlled on digital panels or on our phone. This is an amazing system! This job could not have been done by anyone other than these professionals. I want to thank Broc, Raymond, Brad, Jesse, and the whole We Care Plumbing Heating & Air team! It was a team effort and they did an amazing job!

16:57 10 May 21

16:54 10 May 21

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21:00 07 May 21