05:03 02 Apr 23

I was shown a video of the areas needing repair and received explanation of the proposed repairs!

Luwei W.

01:28 01 Apr 23

Greatly exceeding expectations!

Bernard N.

22:50 31 Mar 23

Mary

20:07 31 Mar 23

Reliable and efficient service

Margie P.

03:50 31 Mar 23

Fixed hot water heater. He was very knowledgeable and professional.

Monica S.

00:14 31 Mar 23

I am totally impressed with this We Care Plumbing, Heating and Air Company.They are all very detail oriented and take the care and time to do things right. No cutting corners and leaving something undone. Everything looks so clean and professionally installed and I am enjoying my new system. Thank you!

Bryan R.

21:52 30 Mar 23

Kyna was very professional and informative, she found the problem quickly and was able to put the findings into a language that I could understand. She even offered to call me back later if I call the office with any questions. This is customer service!

John G.

17:56 30 Mar 23

Was on time, he called 30 min beforeArriving. Very knowledgeable and showed me exactly what the problem was with the heater and what he did to fix and service the unit. He showed me before and after pictures of exactly what he did.This service Technician is a very fine representative of your company.

Connie D.

16:47 30 Mar 23

A/C service performed by Juan. Here was knowledgable, courteous and punctual.

Richard T.

22:54 29 Mar 23

Brady K

21:52 28 Mar 23

Tyler was AWESOME! Very professional, courteous and knowledgeable. Highly recommend!

Mr B.

04:17 28 Mar 23

M B.

16:24 27 Mar 23

[email protected] A.

15:23 27 Mar 23

Laurissa T. did a wonderful job on my yearly checkup for my heating and air conditioner maintenance. Friendly, knowledgeable and thorough. Thank you very much.

cwbulmer

09:34 26 Mar 23

He was on time and curtious and got right to work.

23:14 25 Mar 23

20:45 25 Mar 23

18:31 24 Mar 23

16:22 24 Mar 23

Such a great experience. We had them come in and maintain our aging AC. They gave it a tune up but indicated we should consider a replacement. They were very educational and patient. We did not feel pressured. We had our entire unit replaced and their workmanship was great. I would highly recommend them.

Mary W.

03:21 24 Mar 23

On time, professional, friendly, completed installation quickly and properly, and cleaned up afterwards.

Charles A.

21:37 23 Mar 23

Jason was on time Jason was on time ready to work work very clean is work very clean did the job And was very very respectful And gave us A very detail and and end up scenario scenario of what he was doing Spring how long it would take and he did a great job as to make us understand understand what we needed and what we did not need thanks to week here we will be using you do all the time

M J.

20:14 23 Mar 23

The tech was very professional and knowledgeable. He went straight to work. He explained everything in detail which was wonderful.

Mary Q.

02:52 23 Mar 23

Debra P.

01:40 23 Mar 23

From Melanie in the office (who squeezed me in the next day) to the plumber Brian it was a pleasure... said my sump pump was working fine. However, after all the rains, we discussed replacing it in the summer (and cleaning the basin from debri,) as it's over 10 years old. My house call fee of $78 will apply to the future appt. ; he'll email me the estimate tomorrow. But now I don't have to worry... the different noise I was hearing was because of the volume of water we've been getting here in San Diego. My husband recently passed, so it was nice to be able to rely on them and not worry....more rain on the way.

susan T.

22:53 22 Mar 23

He was great and personable

Greg T.

22:45 22 Mar 23

Customer service is alive and well with We Care. Had my annual heater inspection and service today by Tyler Lange. He did a great job of explaining the service and answered all questions we had.

Julio C.

20:47 22 Mar 23

Plumbing maintenance

Jose A.

18:20 22 Mar 23

Advised accordingly of arrival of service technician. Prompt arrival and corteous service. Clear explanation of service and future maintenance issues to consider.

Alan D.

17:57 22 Mar 23

Roger T.

23:15 21 Mar 23

Ronni is well trained and knows the Plumbing Codes. I had service done on our hot water heater. He inspected all fixtures and advised me what to watch for with connections. I did not have a plumbing problem. Preventative maintenance is the key. Well done. He's a good plumber, service technician.

Thomas P.

20:40 21 Mar 23

Diagnostics

Randy C.

18:12 21 Mar 23

Donna H.

17:24 21 Mar 23

Trey Syvertsen was on time, friendly and knowledgeable. Not pushy for upsales but presented me with options. Thanks We Care! They've been servicing my HVAC system for 11 years.

B D

16:47 21 Mar 23

Great service

Edson B.

02:57 21 Mar 23

Rosalyn B.

18:57 20 Mar 23

From Ms. Phyllis Lorenz, I am delightful to Jacob C. For making sure my heating system works property and safely. I am highly recommend the company…

Manny M.

16:52 20 Mar 23

On time,very professional

Jo M.

19:56 19 Mar 23

Great service people, fast efficient and polite. I

Rexy T.

22:56 18 Mar 23

He is very professional

Lewis Green S.

21:57 18 Mar 23

Hector and his team from WeCare were punctual and considerably careful of my home during a new HVAC installation.

Christina T

13:40 18 Mar 23

The technician is very detailed explaining how she cleans up the system. 👍

21:51 17 Mar 23

20:25 17 Mar 23

23:28 16 Mar 23

22:24 16 Mar 23

20:51 16 Mar 23

19:55 16 Mar 23

Great knowledge of Heating and A/C systems. Freely shared the information requested of him. Shared pictures taken of measurements and potential problem areas of the A/C systems.

Denice C.

13:14 16 Mar 23

Malou B.

02:32 16 Mar 23

We care representative Grant Lewis was very professional and courteous, explained the system thoroughly, and the installer crew headed by Raul were very courteous, they wore shoe covering and laid a protective barrier on the flooring and also cleaned up after they were done, they work so fast and efficiently they tested the system and so far we are happy , it operate so quietly, and the temperature in our house is comfortable, not too cold and not so warm either, too early to tell if we’re going to have any issues in the future since our HVAC system just got installed today! Over all we are happy!

Glenda M.

23:08 15 Mar 23

Frances P.

22:46 15 Mar 23

Thank you We Care Plumbing. Jacob did a great job and was professional and a gentleman. Thank you Jacob.

ralph M.

18:43 15 Mar 23

Jack Rearick (.

14:52 15 Mar 23

We Care’s, service tech Jacob Cochran is friendly and professional and always does a fine job! I have confidence in the work that We Care does and I highly recommend them!

Luis R.

00:43 15 Mar 23

Very happy with the service, well informed and system looks great.

Colleen L.

23:12 14 Mar 23

Jose C.

22:33 14 Mar 23

Overall great service. Install was fast, and quality of work great.

Gustavo A.

18:23 14 Mar 23

Bill M.

16:05 14 Mar 23

Frank P.

01:10 14 Mar 23

Shane does a great job and is very respectful of my home.

00:57 14 Mar 23

21:10 13 Mar 23

17:14 13 Mar 23

20:17 12 Mar 23

Excellent service ~ professional ~ very knowledgeable ~ respectful ~ highly recommend

01:45 12 Mar 23

00:51 11 Mar 23

01:58 10 Mar 23

22:36 09 Mar 23

Good service

Raul P.

18:59 09 Mar 23

Sheawan Martinez was an absolute professional. He walked me through every step of the process and made sure that I understood everything that was being done. Glad to see that your company takes so much time to properly train staff in dealing with every customer in such a personal and caring way. Please hire more people like him! Thanks and look forward to continue our business with your company.

Bruce M.

00:22 08 Mar 23

Great!

Franco R.

22:40 07 Mar 23

I was having problems with a mini split system at home . I called We Care they sent out Mr. Arthur Bell to do the service . He was on time , respectful with my property, knowledgeable and he did a great job and had the system up and running properly . 👍 that’s how business should be done .thanks

Angela G.

03:38 07 Mar 23

Chris took care of the heating maintenance srrvice in a timely manner & communication was great.

K P.

21:28 06 Mar 23

Love the professionalism and dedication. Good communication

18:48 06 Mar 23

23:48 04 Mar 23

21:58 04 Mar 23

17:31 04 Mar 23

The technicians are professional. Start and finish the job in time. Responsive to my questions. Provide quick solution.

Michelle S.

04:01 04 Mar 23

Melissa

01:16 04 Mar 23

Oscar was great! He was friendly, professional, and very knowledgeable.

Martin V.

01:16 04 Mar 23

The folks at We Care are exceptional in their customer service, timely in their communications, and thorough in their work. Josh Sandavol recently completed a job fixing our pressure regulator to our home that was running at double the normal pressure. He then installed a Flow Trac device that would reduce the hard water to our home. He knew exactly what the issue was, educated us on what needed to change without making me feel pressured for installation.Additionally, Josh Diaz and Edgar performed an HVAC check up a week later. They too did a thorough job in their assessment, identified opportunities for improvements on the HVAC system and had a friendly attitude throughout the process.Lastly, the ladies from We Care who are in charge of the scheduling are always pleasant to work with. They go out of their way to ensure that the scheduled appointments are accurate and that the technicians arrive on schedule.

James W.

00:34 04 Mar 23

John was awesome he find and fix the issue within 2 hours. Will definitely be calling again.

Lawrence M.

22:06 03 Mar 23

We Care came out yesterday to fix our furnace. Three different parts needed to be replaced. The following night we were having issues again, so they sent out another tech named Tyler. Tyler came for about 3 hours and took apart other parts of the furnace which were still good but need to be badly cleaned. Tyler did an outstanding job and We Care ended up waiving the service call, which I found to be very professional on their part, and which of course I greatly appreciated. Happy to have had Tyler to finish up the job. I would highly recommend We Care and ask for Tyler as your service tech.

Frank H

19:56 03 Mar 23

Malik completed maintenance on our system today. He was friendly, professional, and informative. Thanks Malik

louis R.

19:07 03 Mar 23

Brenda R.

03:59 03 Mar 23

Where is it everything about him and his work was wonderful step-by-step. He walked me through the whole thing.

tony G.

22:33 02 Mar 23

TOÑO V.

19:43 02 Mar 23

michelle G.

18:41 02 Mar 23

Dryer vent cleaning. Christopher explained everything well. Cleaned our vent and let us know what other options we had to repair the issue. Will definitely use them again.

Karyn H.

23:07 01 Mar 23

Wonderful very professional

Hailey Ganze -.

22:17 01 Mar 23

Erik D. C.

01:20 01 Mar 23

Very fast and knowledgeable

Kenneth P.

13:34 28 Feb 23

Technicians provided excellent service. They were professional, extremely courteous, very respectful of our home, and did an amazing job.

G B.

00:50 28 Feb 23

They were able to correctly identify the issue and provide an estimate. The estimate was detailed so I can follow up on the next steps.

Cristy D.

00:40 28 Feb 23

Very professional, great communication and most importantly not instrusive and quick.

Keith C.

23:25 27 Feb 23

Heating and Air maintenance and filter replacement.

Brian C.

21:56 27 Feb 23

Jo M.

20:06 27 Feb 23

Always on time, know what they are doing, and very nice people to work with. They came to check up on our Halo system.

Brenda S.

01:09 27 Feb 23

Always a great pleasure with “we care” thank you!!! Service: maintenance on hvac system change of filters etcA day after maintenance my furnace is making a rattling noise… waiting on a call back… it sounds scary.!!!!

Ruby F.

04:09 26 Feb 23

Technician was very respectful and thorough explain what he was going to do and install heating vents - very satisfied with his work.

J A.

23:24 25 Feb 23

Felipe De Jesus Cuevas J.

19:44 25 Feb 23

Great customer service throughout entire process. I called earlier in the week to see if a technician would be available to unclog a shower drain and was scheduled with my next availability. Our technician arrived on time and successfully unclogged the drain. He explained the service warranty included. So far all good. Thank you all at We Care. I would highly recommend We Care service and would return for service if needed.

Omar C.

19:17 25 Feb 23

Service was very professional and detailed. Arthur, the service man who came out, was very respectful and organized. Didn't push any sales on me, but did leave me with a list in case i chose to do some repairs in the future. Thank you We Care heating

Alex

19:16 25 Feb 23

Sandra P.

00:53 25 Feb 23

Larry G.

00:50 25 Feb 23

Great visit

Jose A.

00:05 25 Feb 23

Very professional team came out. From the start everyone was great. They laid out different systems. We choose the best system for our home based on our needs. If you need a new system or just looking for an upgrade I recommend speaking to John at chino hills Costco. Very professional with a lot of knowledge. Thanks John for everything and your service to our country.

Leslie L.

22:42 24 Feb 23

BRYAN S.

22:32 24 Feb 23

Aileen M.

17:37 24 Feb 23

Very professional

Bart Y

01:40 24 Feb 23

Service technician was courteous, on time, and knowledgeable. He checked my heating system and found it in good shape. Did not need any filter replacement either. Tech was respectful of my home and professional.

Bini P.

21:14 23 Feb 23

Ursula A.

17:40 23 Feb 23

I was very pleased with the entire process, we first saw the promo from Costco, and we made an appointment, the process to buy and install was rather seamless, the sales person Brian and the installers Nicolas were very mindful and respectful , the process was explained in detail, we are very pleased 😀

Brian C.

02:14 23 Feb 23

Anna M.

20:31 22 Feb 23

Mr. Andrew Spriggs, the service technician is the most courteous, honest, knowledgeable and thorough in his operations. He knows the air/ heating system , and followed his supervisor’s instructions to handle our case. He is to be commented and I would highly recommend him for anyone who needs help in their air/heat system.

Mary Anne R.

19:29 22 Feb 23

Our technician Michael did a fantastic, professional and efficient maintenance service for us.

Alan M.

01:11 21 Feb 23

Again, We Care definitely lives up to their name. Called their service department because I was getting an urgent notice on my thermostat.In no time at all, Technician Trey looked over the system, identified the issue, and we have heat again!Trey took the time to really explain what the problem was, and also set up a return visit to seal a leaky vent. The cost for all this was minimal because we had the foresight (luck) to have a good service agreement with We Care, something I highly recommend. As with the previous services, we are very happy and so glad that we chose We Care...thank you again, Trey, for your, knowledge, skill, and kind thoughtfulness that helps make We Care a great blessing to us.

Zenaida C.

00:09 21 Feb 23

Michael T.

20:34 20 Feb 23

My drip pan was accumulating water and was at risk of overflowing into attic. WC professional found the clogged drain in a lower floor sink and cleared the clogged portion. Then reset the overflow sensor to protect the home. They asked if they could come over a week earlier than my internet appointment. That suited me well. Comm was accurate and timely. The price was high value for problems avoided. Five stars on all aspects of the job.

Dennis D.

18:37 20 Feb 23

Excellent company and people! Clean, professional, and affective at installing and maintaining our whole-house A/C system. Highly recommend them!

Cheyenne B.

18:25 20 Feb 23

He was here for our routine maintenance and went above and beyond.

Dawn A.

03:03 20 Feb 23

Andrew reset thermostat and was very professional and courteous.

Jesus M.

03:35 19 Feb 23

On time, professional and inexpensive! Very happy with the job!! Highly recommend them

20:45 18 Feb 23

15:53 18 Feb 23

23:17 17 Feb 23

19:23 17 Feb 23

Great!

May A.

18:14 17 Feb 23

Kyna is very professional, knowledgeable, respectful, punctual and very clean. She answered all my questions honestly and made recommendations beneficial to our household and health. Thank you Kyna! Thank you we care plumbing…

Brandon C.

00:06 17 Feb 23

Jacob was courteous, professional and respectful. When the time is right, I would like him to perform my HVAC upgrades.

Pete L.

22:53 16 Feb 23

Maurice B.

20:46 16 Feb 23

Michael was on time, very thorough with his work, and was able to communicate about all and every issue on maintaining my heaterAppreciate the help

Vince R.

19:40 16 Feb 23

Dennis D.

18:22 16 Feb 23

Beatriz F.

01:43 16 Feb 23

Provided excellent service. Called prior to appointment and when he arrived was clear informing us of the projected service. Completed work, left area clear of debris. At the end, gave us time for questions, and provided an estimate of future work requested. Overall work was completed and personal approach was professional and respectful.

Kel P.

22:53 15 Feb 23

Showed up on time very courteous. Did an excellent job. Will definitely use again.

Doug M.

22:51 15 Feb 23

Terry O.

21:10 15 Feb 23

Did great job, quick and courteous.

Yuri S.

02:52 15 Feb 23

Mimi G.

01:58 15 Feb 23

The technicians were amazing. Very professional and careful.

Victor M.

22:12 14 Feb 23

Knowledgable, mature tech. Top 3 over the past 20 years of techs from WC.

Rita H.

22:07 14 Feb 23

Plumbing checked out. Repaired hot water heater vent, etc.

Sue H.

17:33 14 Feb 23

Great experience. They were professional, clean and did a great job. I would highly recommend this company for your HVAC needs!

Carrie T.

17:09 14 Feb 23

Answered my same-day urgent request. Our water heater died is leaking all over. It needed to be replaced. Six hours later. I had a new water heater great service.!

Sheryl S.

05:58 14 Feb 23

Cathie P.

02:08 14 Feb 23

Very knowledgeable, thorough, and straight up honest on what needs and what don't need.

Odea O.

01:59 14 Feb 23

The tech Tyler, was super polite, clean and great personality, he looks young but is very respectful and professional

Alicia C.

16:15 12 Feb 23

2nd time using this company. Excellent service.

Blue S.

23:58 11 Feb 23

Plumbing

Jose B. V.

22:09 11 Feb 23

We Care plumbing and heating knocked it out the park once again. Great service and professionalism. Neil replaced my old leaking water heater. Neil Lucy does Great work!

Paul V.

01:25 11 Feb 23

Very polite and informative about the service provided.

01:18 11 Feb 23

00:20 11 Feb 23

23:51 10 Feb 23

22:29 10 Feb 23

Though a demanding schedule was needed for this effort (2 hrs allowed when a 4 hr. window was quoted by We Care, Jason came and performed the work on our heating system as required. He was thorough, professional showing us photos and a completed checklist (all green) of his work. Thanks Jason and thank you We Care for your performance.

Anthony D.

20:48 10 Feb 23

Trey was very professional and knowledgeable. Technician was neat, clean and very respectful, wore shoe covers too! Highly recommended honest company, which is rare these days.

Chris F.

20:10 10 Feb 23

Malik was absolutely awesome.Highly professional and helpful.Can only recommend him as a representative of your company. Yes, I did end up talking his ear off. He even solved an issue I had with my Nest thermostat. Could not be happier as your longtime customer.Thank you very muchChris Fischer

Shuzhou C.

16:08 10 Feb 23

Juan C.

19:45 09 Feb 23

Our tenant called to report a plumbing leak and within a few hours we Care sent Joseph panino to take care of the issue. The front office were very efficient and professional all the way down to the technician and fixed the problem. We're pleased with their service and their responsiveness but they are a little pricey

KIM A.

21:46 06 Feb 23

Service representative was very thorough. He knew what to look for and explained everything in depth. He was on time and very detailed.

Gail O.

20:52 06 Feb 23

We became acquainted with We Care after purchasing a new air conditioning system through Costco 3 years ago, when our 32 year old system ‘died’. They were excellent to work with. They are professionals who show up on time, and do quality work. We chose to ‘stay with them’ and they provide us with regular maintenance and checkups. My home is 35 years old, now, so it needs a little bit of maintenance. NEIL, our plumber, photographed and discussed the normal wear and tear on faucets, pipes and hoses, in detail, helped me prioritize repairs most critical (so I wouldn’t feel compelled to do it all at once), and possible financing options. HE DID NOT RUSH AND BLOW THROUGH, but took time to give my home a thorough check-up. I have been VERY HAPPY WITH WE CARE’S SERVICES, AND WOULD RECOMMEND THEM HIGHLY.

Louis M.

22:58 04 Feb 23

Is a good man very professional

Tim N.

22:26 04 Feb 23

Tech was professional and a pleasure . Came on time and when he said he was going to be here. Excellent customer service

aj0386

22:25 04 Feb 23

We care provides great service. Very professional

Tom Y.

03:51 04 Feb 23

Received the furnace inspection today and the service tech Jacob Tauala was very courteous, polite and helpful in every aspect of the inspection. Jacob informed me of the inspection and displayed the photos taken of the furnace. Jacob later sent the photos to my email for my own records. Jacob’s professionalism shows how much he takes pride in his work. Thank you Jacob

Kim W.

20:21 03 Feb 23

Michael was very informative and took his time checking out our heater. We had him out for a tuneup/inspection, but will call them again when we need any help or replacement. I would certainly recommend this company to neighbors.

Alexandrea M.

22:49 02 Feb 23

Malik was very professional and knowledgable. He explained everything in detail for me to understand.

David H.

22:04 02 Feb 23

My technician, Andrew Spriggs, was very professional. He explained what he was going to do and any recommendations. I told him my concerns about our systems and he assured me he would inspect my systems to answer those concerns.After inspecting our systems, Andrew explained what was right and wrong with our systems and the future cost of repairs. He didn't try to up sell me on additional accessories for my systems, only recommendations. I feel he went above and beyond with our service.I give the office staff, however, a much lower rating. Initially somebody called in early November to schedule our service appointment. My wife asked if we can be called back since we were out of town and unable to schedule at that time. The office rep told my wife that we would have to call back when we returned, as that was only a courtesy call. This was unusual because we have been a service members for many years and have had followup calls several times without question. After two months we did recieve a followup call for service scheduling.Secondly, when Andrew arrived and explained what he would be doing, he didn't know we had two units. He showed me his work order and explained the office staff prepares the service orders. There was only one unit listed. Also when he was finished, I asked him if he was going to change our air filters. Again he showed me his service order that listed air filters as "unknown".Andrew viewed my custumer history and it clearly stated that we had two systems and two air filters. Andrew did replace one filter but didn't have one for the second unit.Andrew apologized for the service order confusion and would bring it to the attention of the manager in charge of that department.This may seem petty to some reading this review, but customer service is very important to us. The customer expects their service technician to be fully informed on what he/she will be doing by whom ever is responsible for completing the service order prior to arriving at the customer's home.

Torres F.

20:29 02 Feb 23

Arthur arrived on time, was professional, and communicative. He installed our air filtration system and showed me pictures of the final installation so I didn’t need to crawl into the attic.

Vita M.

18:25 02 Feb 23

The technician Jacob was knowledgeable and pleasant. He explained what he saw and options for future improvements if I was interested, but didn’t try to pressure sell anything. I would recommend him and WC heating and air.

Ken M.

01:29 01 Feb 23

Andrew SpriggsI Reviwed his write up and photos.Very professional in his work

Ken M.

00:35 01 Feb 23

Good job write up and photos.

Laura G.

02:37 31 Jan 23

The technician, Andrew Spriggs, was pleasant, professional, knowledgeable and punctual. Thank you

Candy S.

00:01 31 Jan 23

Trey, the service person, did a good job. He is very kind and personable. After the visit, he informed me of the repairs. He informed me of cleanings that our unit still need to be done. Art Curiel

Marlene W.

23:09 30 Jan 23

Andrew was great, and was very helpful today. We Care also instead my my whole system AC, heater and duct-work about 6 years ago. I have not had any problem with it. I would highly recommend them. Great job guys.Marlene Widell

Jenny S.

20:18 30 Jan 23

He is responsible and professional for maintenance and checking the problem and repairs it. Thank you!

Lawrence P.

00:06 29 Jan 23

Logan came, he was over excellent!!! He is another reason we only use WE CARE!!!...He came and installed our range...

Lawrence P.

00:01 29 Jan 23

We love WE CARE! They are ALWAYS EXCELLENT !!!Logan was helpful, knowledgable, timely. I would give 6 stars if they were there!!!!

Sanjay K.

20:48 28 Jan 23

Dewey - the lead on the Plumbing team is awesome - Very proficient. Highly skilled at what he does, along with honesty & integrity. I’d strongly endorse Dewey for your toughest plumbing jobs.

Jackie J.

18:13 27 Jan 23

Jason, was very thorough and professional. He walked me through every step of the service. He advised me on what was wrong what should be done and a final assessment.

Silvia R.

20:19 26 Jan 23

Great serviceVery knowlegble.

Rick T

06:30 26 Jan 23

The service was handled very professionally and friendly. Riolan answered all our questions and provided great info on our system.

Federico H.

21:03 25 Jan 23

Phil E.

21:37 24 Jan 23

Miriam G.

18:57 24 Jan 23

The technician did an excellent work I’m really satisfied

Mike P.

00:43 24 Jan 23

Darlene L.

23:49 23 Jan 23

Andrew gave a professional evaluation and helpful advice about our outdated heating system. Thank you so much Andrew for pointing out the hot spots.

Lisa H.

19:31 21 Jan 23

L B

01:14 21 Jan 23

Jacob was very nice - personable, professional and explained every step of the repair needed to our heating system. He made sure that the new part, and elements of the system in general, worked properly before he left. Very thorough! Would use again.

Joe C.

23:51 20 Jan 23

WeCare team installed Halo Water System and Noritz tankless gas water heater. Great installation crew! Very professional. Great communication on system operation, warranty, scope of work. Thank you

Jorge M.

23:41 20 Jan 23

System maintenance for my warranty

Mo H.

22:28 13 Jan 23

Excellent work performed. I was hoping for more detail oriented report

Hector V.

16:50 13 Jan 23

Urtados Team did excellent workThey arrive at around 8 am and done by4 pm. Heating A/C ducks everything was done.very hard workers all 5 of them.Thank you Brayan.You did send the very best .I’m in bedWatching TV WITH MY WIFE AT 72’Degrees. I love it . Thank youWE CARE Bus’s.

Jairo3r R.

23:22 12 Jan 23

This company it’s very responsible, professional and so friendly. I glad call the right place to do a great job.

Cindy N.

23:56 05 Jan 23

Sonia G.

22:51 03 Jan 23

Everyone we dealt with was on time, they were polite and professional. I recommend this company.

Mary Lou R.

22:42 03 Jan 23

On a rainy day all were cheerful polite and caring. Very good customer service. Helpful and informative.

Angel E.

23:20 29 Dec 22

Laurissa and Jacob were very friendly, professional, and made sure that my heating unit is working to its full potential. Also, they were very honest about the filter that they had for installation. Overall, I was very pleased with the technicians and the We Care Company.

Irene C.

01:03 29 Dec 22

Gabriel G.

05:33 23 Dec 22

Honesty and great experience! I recommend We Care over anyone else. Mr. Stein was so honest and we appreciated it. The installation team was incredibly nice and thorough.

Gilbert Z.

03:32 23 Dec 22

He was very helpful, knew what he was doing, knows his job. Polite and direct to the point about what we could do.

Cammie Thompson I.

04:33 22 Dec 22

The company was very attentive to our needs and the installers were professional and the work was completed in one day of arrival. Would definitely recommend them to anyone looking for their service.

Betty P.

23:17 17 Dec 22

We Chose We Care Company instead.And, they were Perfect!

paul S.

20:24 17 Dec 22

replaced the compressor, now have heat . job well done.

Mike H.

19:05 14 Dec 22

Michael M.

19:44 13 Dec 22

Great system, great customer support

Rolando D.

20:06 12 Dec 22

I have used their services for both AC installation and plumbing. They are fast, responsive, communicative, and professional. I don't have to worry about anything when using this company.

Laura W.

04:07 07 Dec 22

So satisfied and happy with the service I got. So professional and helpful. Explained the problem and the solution. Five plus star service. Jason was the best.

Kristin C.

21:43 03 Dec 22

Very professional services from the the quote, to the repair. All was taken care of in a timely manner.

Patricia Van T.

04:20 02 Dec 22

Very professional, thorough and knowledgeable.

Hank P.

20:47 01 Dec 22

Glad that I am a member of your company.

Susan W.

22:52 08 Nov 22

Friendly techs and excellent service!

Kevin F.

22:02 27 Oct 22

Fast, convenient, and friendly service

Michael H.

17:32 17 Oct 22

Lorene L.

19:45 13 Oct 22

Dewey is awesome!!! Very professional and personable.

CRISTY M.

23:42 27 Sep 22

Chris was their representative who came to my home and gave me a detailed bid on a brand new (never had A/C or forced air heat) HVAC system. He was extremely professional, personable, and knowledgeable - very much a pleasure to deal with.

Rich B.

21:47 01 Sep 22

We had a break in a drain line in our kitchen.. WC was very responsive to send Dewey Hunter who did an excellent and professional job at detecting and repairing the leak! Very pleased with the work!

John N.

20:51 28 Aug 22

A/C Service was technically great.Also, the water heater installation was professionally done.

Pete C.

02:41 23 Aug 22

Good, comprehensive and friendly service from Shane. He fixed our air conditioning problem and responded well to an unexpected issue that occurred during service. So glad to have good AC again during this insanely hot summer.

David C.

15:08 16 Aug 22

We needed quick response as our A/C had pretty much gone kaput suddenly. The next day after a phone call with a very polite lady, a representative, Nate Tass, came out to the house. He was very professional, very polite, extremely knowledgeble and not just about HVAC, but about everything related to heating, cooling, design and engineering. He was clearly not just a salesman. He went over all our options with us, which things are worth it and which things would cost more and of course give a benefit, but we had to decide if the extra cost was worth it. No pressure on any particular sale at all. Went over the benefits and history of the company We Care as well. Very impressive, and an apt name for the work they seem to do. So far, so good and I would highly recommend to anyone. Thanks Nate Tass!

George P.

19:11 08 Aug 22

Main drain draining slow. Omar used power auger. May have been tree roots. Works great now. Very pleased. Will use We Care again.

Jason B.

02:08 26 Jul 22

Jimmy L.

02:47 01 Jul 22

Rob S.

23:27 29 Jun 22

I needed someone as quickly as possible and was happy Jose could make it the same day. It being a Saturday the replacement hot water tank was not available till the following Monday but Jose was able to remove the old leaking tank and at least get me cold water throughout the house.He returned promptly on Monday to complete the job which was very neat and tidy. I am pleased with the overall service. I thought the cost a little expensive but considering the call out was Saturday plus he returned on Monday together with the fact that the tank is good quality I was happy to pay a little more.

Darren Y.

21:40 12 Jun 22

This company is the best I have used. Very knowledgeable and professional. Dewey went the extra mile and even fixed a problem I was having on another issue and did not charge for it. Highly recommended.

Robert O.

22:56 02 Jun 22

Broc Fletcher was extremely knowledgeable and clarified issues with picking proper AC and forced air system. Great price through Costco. In-line with other quotes received. One day installation begins in one week.Installation is complete..Extremely satisfied with the installation. The entire crew were professional in every respect.

Stephen W.

23:12 30 May 22

Mina N.

00:01 22 May 22

Stull looking but may use them.

Ralph L.

22:47 20 May 22

Ivan R.

23:01 19 May 22

He did a very good services and he explained everything in detail

Elizabeth M

21:52 17 May 22

Amazing technicians, very pleasant, knowledgeable. Fixed the problem in no time.If I could I would give them 10 stars instead of 5. Thank you so much.

Ingegerd Nina T.

22:54 14 May 22

excellent job, cleaned the plugged up zink in kitchen. Thank you Dewey Hunter

Jaime J.

19:46 08 May 22

Jonathan T.

21:40 14 Apr 22

I had requested a consultation for a pricing on a new a/c unit. Brain was the one that assisted me with this process and he was great. He was very knowledgeable and provided great customer service. He gave me a breakdown of the cost in very good detail.When I am ready to move forward with the new a/c unit I will be using their services

Ann F.

19:13 05 Apr 22

Dewy was here on time and he was very professional. Very nice man. He also was very clean and tidy. He also was very good with my puppy Lucy. Great service. Will definitely use We Care Plumbing again.

Hans T.

19:08 03 Apr 22

Robert M.

20:28 02 Apr 22

We were well pleased with the job that Joe and James did to unstop the clog in our kitchen drain and perform the Hydro Jet cleanout of the associated drain lines. I would recommend this team in the future.

Jeff B.

02:33 29 Mar 22

Mr. Art Bell was the most patient and helpful technician that I have ever come across. Up until this service call I was going to drop my membership with WeCare but Mr. Bell should be recognized as the one who changed my mind. Thank you Art!!!

Paul F.

22:35 18 Mar 22

Fantastic service and excellent pricing!!

Tom H.

20:25 14 Mar 22

Michael A.

04:03 18 Feb 22

I highly recommend We Care Plumbing. Heating and Air. The service technician, Juan Zamarripa, was on time, courteous and was able to diagnose the issue with my system.He took the time to explain, in detail, what the issue was and was able to repair my system at a reasonable cost. Juan is a phenomenal technician ! Thank you Juan for a job well done !

beth M.

22:27 12 Feb 22

John C.

15:26 07 Feb 22

Tyler arrived early, completed his task in a timely manor. He was pleasant and answered my questions. I had a good customer expriance.

Jim R.

03:49 02 Feb 22

We Care was prompt and the two technicians were knowledgeable and worked steadily all day. Eric took time to explain the system to us and was patient with us while we set up our thermostat. I was impressed with the care they took to be neat and tidy during installation and their workmanship showed their expertise. I wouldn’t hesitate to give two thumbs up.

Travis Tiffany W.

03:47 10 Dec 21

Jim S.

21:13 29 Nov 21

Juvenal Coronado the technician was both highly skilled and friendly. A good serviceman.

Mike S.

23:20 16 Nov 21

Wonil K.

03:36 18 Sep 21

Superb professional service.

Vallen K.

13:41 15 Sep 21

We bought AC from Costco and We Care happened to be the team to install them. All technicians were on time, courteous, professional, and clean up nicely after the job. This experience is wonderful, will DEFINITELY use them for my personal jobs in the future!

Joe R.

23:47 31 Aug 21

Tyler came out and gave us a quote on ductwork that we need repaired. He was very professional, efficient and friendly. We were impressed with how thorough he was with putting the quote together.

Vicki G.

03:21 29 Aug 21

Dan R.

23:25 09 Jun 21

Dewey, possibly their best service rep. He was friendly, informative, on time for both calls, answered all my questions, very competent, and neat (swept the floor before he left). He called ahead to give his eta. Good image for his employer. The office was also excellent in their communications as well.

Matt H.

23:13 07 Jun 21

Jason (service tech) was very professional and informative. Great experience with this company

Jim D.

23:56 06 Jun 21

Shannon was knowledgeable, professional and has an excellent customer service manner.

Ashley B.

23:47 05 Jun 21

Briana P.

23:00 01 Jun 21

Alan E.

21:15 27 May 21

Everything went very smooth

Mirella M.

01:53 12 May 21

We are members with We Care and will not use anyone else!! They are super responsive and professional!

Krodge2

01:31 12 May 21

Rob L.

00:23 12 May 21

Patricia L.

20:07 11 May 21

Eric Lopez was clean, professional and honest. Signed up for Maintenance at Costco. The company did not disappoint. They honored the said price and kept the quality. This is one service I recommend to do yearly to maintain your investment of the AC/Heating. I found my AC to be packed with leaves from a near-by tree. Using this Company yearly!

Margie Q.

20:35 10 May 21

I will only use the air condition technician, Juvenal. He understands my questions n answers in detail what I need to know. He has made my Lennox air n heating system work better.

Mora W.

18:47 10 May 21

Supervisor came out to inspect/quality control our new AC. He was very professional and courteous, detailed oriented.

Jennifer C.

17:52 10 May 21

Our home involved a very complicated installation. We had a 12-year-old water heater inside the house that was removed and replaced by a tankless water heater outside. We had a 1979 furnace in the downstairs room with floor vents that was removed and replaced with a furnace and purification system in the attic with new registers, returns, & ducts. We replaced a 15 year old A/C unit that had to be routed to the attic where the new furnace and purification system were installed. Additionally, we wanted three distinct zones that could be controlled separately. Each zone can be controlled on digital panels or on our phone. This is an amazing system! This job could not have been done by anyone other than these professionals. I want to thank Broc, Raymond, Brad, Jesse, and the whole We Care Plumbing Heating & Air team! It was a team effort and they did an amazing job!

16:57 10 May 21

16:54 10 May 21

18:58 09 May 21

02:39 08 May 21