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I was overdue to replace my home's (1988) entire HVAC system - Air conditioner, heater and duct-work. My highest recommendation! The service, from beginning to end was top-notch.-CJ H.
Very professional, super nice, very thorough, and most of all, up front with pricing and willing to work with you. I highly recommend this company. You can't go wrong with good honest people.-Elise T.
All of my experiences with this company have been exceptionally positive. There are few companies like this one anymore!-Roger M.
What an amazing company! From the time you call to set up an appointment til the time of your install everyone is so very kind. They are super flexible with their time frame and show up. Highly recommend this company!-Stephani McFerran
From the first phone call every person I spoke with or dealt with was very friendly and knowledgeable. No one was pushy and they quickly came and fixed our issues. The guys were great! I will be calling them back if I need further help for sure.-Jaime L.
irvine hvac

Common Questions/Concerns for Air Conditioning and Heating Installation

Are you considering adding a new or replacing an old HVAC system in your home? Air conditioning in Los Angeles can be an excellent addition for added comfort for your environment, and at We Care, we are happy to help you! Below are some vital FAQ’s answered for you!


An older system will use more energy than a newer one. If you are not sure if it is time to replace, upgrade, or repair your existing system, we can help you decide. We will discuss all your options so you can make an informed decision for your family. Sometimes merely servicing your existing unit is a good option! 

Do Some Research

Before your technician comes out for that first necessary appointment, you may wonder what size unit you may need if you do choose to replace an old one. 


Most units are categorized by “tonnage.” In AC units, tonnage does not have to do with weight. Generally, one ton can take care of heating and cooling for 400 square feet. Your technician will also consider your home’s orientation to the sun, your total square footage, the amount and position of your windows and doors, and the existing insulation, venting, and ducting in your home. 


A bigger unit is not necessarily more significant, though, and we will help you choose the right size and model for your needs. Your technician will need access to your attic and crawl spaces and also every room in your home to determine your specific needs. A system that is too small will be playing catch-up all day. One that’s too large will cycle on and off too quickly and cannot adequately remove humidity and evenly cool your home.


The next thing to consider is what type of system your home needs. There are split systems that have both outside and inside components that require ducting to transport air throughout your spaces. A packaged system is suitable for smaller areas or homes that do not have a lot of outdoor space to hold a more extensive system. 


Another term you may hear your service tech use is “SEER.” SEER stands for “Seasonal Energy Efficiency Rating.” It is a rating system developed and tested by a third-party lab to make sure your new system has the best available energy savings and usage. A SEER rating between 14-16 is best, and a “14” is the minimum needed for a California home. 


Once you have decided what type and size of unit you need for your home, discuss what kind of filtration and humidifying/dehumidifying your home will need. It is vital to maintain your filter so that your home’s air quality is the best it can be. Keep a proper schedule for changing your filter by putting a reminder on your phone. 


If you have pets, you may need to change your filter more often. Some homeowners opt for a permanent filter that just needs to be hosed off and replaced. We can help you decide what is best for you.


Talk with your technician and installer about cleaning and sealing any old ducting they may be re-used with your new system. Ducts can harbor a lot of pollutants and debris, which you do not want circulating through your new system! 


Consider installing a new smart thermostat to help you use your new heating and air conditioning system as efficiently as you can. Smart thermostats have some great options on them. Ask us what your options are so you can decide if a smart thermostat would be a good investment for you! We may also suggest moving your thermostat if it is not in an optimal location for energy efficiency. We can help you decide what model and position are best for you!


There can also be great tax incentives, as well as rebates, from the government if your new system has an Energy Star rating. We will let you know which ones have this rating so that you can run your new air conditioning without spending too much on your monthly bills. Some units come with mail-in rebates, and we can let you know if your new system has one.


Prep for Your Appointment

Once your appointment for installation is scheduled, clearing the areas where your installers will help move the installation along smoothly. Make sure bushes are trimmed if they have overgrown the space where your new HVC system will go. Clear pathways in your home and to your attic access are beneficial and will prevent us from accidentally damaging your belongings. We Care strives to keep your home as clean as possible during our installation process. We do our best to protect your home while we are there working. 


Consider locking up pets or kenneling them while the crew is there so that pets are safe during the installation process. We don’t want any harm to come to your beloved pets!


You may wonder how long we will need to be in your home for installation. Generally, this depends on:

  • the size of your home
  • the type of equipment being installed
  • if we need to add or replace ducting


We may also have to add new vents to your home if there are not enough, or if older ones are blocked or not in the best location. Your installer will let you know the timeframe for your home, but generally, it takes as little as one day, and as many as 5 days. 


Before your installers leave, make sure you have received:

  • all of your paperwork
  • warranty information
  • their recommended filter brand and type
  • the suggested maintenance schedule for you to follow

It may be best to schedule your first maintenance appointment so that you do not forget to do it later.


After Install Care Tips

With proper maintenance, a newly installed HVAC system can last around 15-20 years. Protect your investment by following a regular maintenance schedule. Make sure to

  • change your filters regularly
  • inspect and clean your equipment at least twice a year
  • call us for local HVAC repair in Los Angeles if you hear any strange noises or see any unusual wear


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